Shipping & Returns

It is our goal to ship every order as soon as possible. Almost all orders ship within 48 hours, many within 24 hours. International shipping requests must contact us by email with their order request. We do not ship to all countries.

Please note that prices do not include shipping. We believe that the fairest shipping practices are based on actual shipping costs. Therefore, all shipping will be actual shipping prices plus a small fee to cover boxes, tape, printing, and gas. Please note that some small items will have a roundup weight. This weight is necessary to have a shipping cost on a single lightweight item like one needles. However, when you order many small items this roundup can affect the calculated shipping weight. If this happens for your order we will refund all shipping monies not used for shipping. Also, the code does not yet reflect free insurance for Priority Mail orders up to $50. So if you choose shipping through the Post Office and your order is less than $50 you will be charged for insurance. I will refund this money also.

Please make sure your shipping address and zip code are complete and accurate. Please remember that UPS does not ship to a PO Box. Please make sure your phone number and email address are correct and that email will not go to your spam folder. In the event of a question we do our best to contact you, but if we cannot your order may not 100% reflect your wishes. If in doubt about an item when placing your order, please add comments or call or email.

We stand behind everything we sell 100%. All returns must be made within 30 days. Altering the item in any way voids guarantee and refunds will not be made. Please call before returning any item.

Please notify us immediately of any damage in transit. There may be specific rules by the shipping company to receive a refund. Not following their procedures may prevent us from refunding you.

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